Hosting Packages & Maintenance

Website Hosting

We’ve been hosting clients’ websites for many years now, starting off with a small shared server, then our own rack-mounted unit, and now a fluid cloud-based solution tailored specifically for WordPress installs. The years we’ve spent nurturing and exploring the best solutions has resulted in us being able to offer a very reliable and affordable hosting package to our clients who need somewhere safe and secure to host their website.

Our Standard hosting package costs £129/year + VAT and comes with an SSL certificate installed as standard.  Backups of your site are automatically generated daily, with uptime monitoring and alerts to let us know if there’s any downtime or errors. The server is UK based, engineered specifically for our WordPress builds, and performs very quickly and reliably.

In addition to hosting websites, we’re also now offering two maintenance and update options for clients that want to keep their WordPress plugins up to date or let us handle their content adjustments. Keeping your WordPress plugins up to date is a good idea for many reasons, but mainly it reduces the risk of a malware or brute force attack on the site. The only problem is that when you’re updating a number of third party plugins on a WordPress install, there can sometimes be unforeseen bugs and conflicts that spring up as a result. In order to help our clients with this process we’ve put together two new Hosting and Maintenance Packages to give you a bit more peace of mind.

We’ll host your site, as detailed above, but in addition we’ll keep the core WordPress framework, parent theme, and all plugins up to date each quarter throughout the year. This is a great way to make sure there aren’t any pesky bugs in the site, caused by autoupdates or changes in API keys. If any plugin updates cause errors on the site they’ll either be fixed the same day, or plugins will be rolled back until bug fixes have been released by the creators. We’ll let you know every 3 months before we’re planning on doing the update, and if you have any text or image updates you want to throw into the mix, we’ll take care of those too!
For our clients who need additional help getting things uploaded and want to make regular updates to their site, we’re now offering an ‘unlimited updates’ option. With this package, as well as the standard hosting features detailed above, you have the freedom to phone or email us with any and all content updates you can think of and we’ll get them done as quickly as we can. Doesn’t matter if it’s a single word that needs changing, or a whole new page of content for the site. Unless it’s a significant structural or performance based request, it’ll all be included in the yearly charge of £499/year + VAT. We’d expect to have any text/image changes ready within 24 hours of your request. We will, of course, also carry out constant updates to the plugins and core aspects of the WordPress site, so you’ll always be safe and secure and showing the world your latest content.
The Unlimited Package isn’t intended for e-commerce sites or online magazine publications, or anyone intending to make dozens of weekly post updates. If you have a huge amount of content being regularly added to your site, or need help with your e-commerce, we’d be more than happy to discuss an appropriate solution for your particular needs. Just get in touch and we can dig into it.

If you have any questions about our Hosting Packages or ongoing service level agreements, please don’t hesitate to get in touch. We’re happy to engineer a more tailored option if there’s something specific you’re after that isn’t covered here already.